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FV Decipher Support

Todos os tópicos, recursos necessários para FV Decipher.

Base de Conhecimento da FocusVision

Media Evaluator Element

Important:  Usage fees apply for video files. Please contact your Account Manager for pricing specifics.

1:  About the Media Evaluator Question

The media evaluator element allows respondents to engage in a video and rate their feedback as it plays. This element utilizes a text area type question.

  • This element is compatible with desktop and tablet devices.
    • Smartphones/Feature Phones are not supported.
  • Fullscreen is not supported because interaction with respondents is required.
  • Video Analyzer is only supported in Crosstabs.
  • See section 4: Limitations

Learn more: Media Evaluator (Dial Test) Concepts

2:  Adding a Media Evaluator Question

Note: You can set the "Show" filter to display only elements that are compatible or optimized for the devices allowed for your project. Click here to learn how to how verify your project settings.

To insert a media evaluator element, add a new survey element, select the "Dynamic" tab and choose "Media Evaluator." Then click "Insert."

Enter question text and instructions.

2.1:  Upload the Video

Videos must be uploaded in our file manager. To access the file manager, click on the "Actions" menu and select "Upload System Files." Then click here to find out how to use the file manager and upload your video file.

Important:  Usage fees apply for video files. Please contact your Account Manager for pricing specifics.

The video file must be in one of these supported formats:

  • mp4 (mobile compatible)
  • mov (mobile compatible)
  • flv

Once uploaded, copy the "video ID" or click on the copy icon to copy it to your clipboard. The video ID is required in the next step of the setup, configured in the style settings.

At this point you can return to the survey builder. To do this, click on "Build" and select "Edit Survey." Then locate your media evaluator question to continue the setup.

3:  Style Settings

To configure the display settings for the media evaluator question, click the "Style: Media Evaluator" link.

The "Question Display Options" window opens. Hover over a display option and review the descriptions and limitations provided on the right. Click "Save and Preview" to preview the settings. Once you are satisfied with the style options settings, click "Save and Close."

Style Setting Description
Video ID (Mandatory) Enter the unique video ID provided in the file manager. The video ID must not be an evaluated expression (e.g. a resource tag or pipe).
Video Width

Enter the width of the video in pixels.
Example: 640

Video Height

Enter the height of the video in pixels.
Example: 360

Allow Pause

When checked, the video can be paused.
When unchecked, pausing is not available

Auto Advance When checked, the respondent is automatically advanced to the next page when the video is finished playing.
When unchecked, the respondent is required to click continue/finish to advance to the next page.
Watermark

Allows you to enter a value to use as a watermark. If left blank, no watermark is added.

Example:
${uuid} will use the respondent's unique ID as a watermark.
${gv.request.getRemote()} will use the respondent's IP address as a watermark.
ACME will display "ACME" as the watermark for all respondents.

Watermark Position

Select the position of the watermark. This becomes the starting point if the watermark is animated.

  • Top Left
  • Top Right
  • Bottom Left
  • Bottom Right
Animate Watermark When checked and a watermark value is entered, the watermark is animated. The watermark will start at the selected watermark position and will periodically move.
When unchecked and a watermark value is entered, the watermark position does not change.
Slider Orientation

Allows you to select the orientation of the slider.

  • Horizontal displays the slider horizontally below the video.
  • Vertical displays the slider vertically and to the right of the video.
Slider Minimum

Enter the minimum value for the slider. This value must be less than the slider maximum.

Example:
If the slider maximum is 50, the slider minimum can be set to 0.

Slider Maximum

Enter the maximum value for the slider. This value must be greater than the slider maximum.

Example:
If the slider minimum is 0, the slider maximum can be set to 50.
Slider Fill Range

Select whether the slider track will have a color filled track or not.

  • None results in no coloring of the slider track.
  • Min adds a color filled track from the left side or bottom to the slider handle.
  • Max adds a color filled track from the slider handle to the right side or top of the track.
Slider Scale Interval Enter a whole number to set the interval of each slider point on the slider scale. The value range of the slider (maximum - minimum) should be evenly divisible by the interval.
Slider Minimum Legend

Allows you to enter text to display to the left-most slider point.

Example:
Completely Dissatisfied

Slider Middle Legend

Allows you to enter text to display to the middle slider point.

Example:
Neither Satisfied nor Dissatisfied

Slider Maximum Legend

Allows you to enter text to display to the right-most slider point.

Example:
Completely Satisfied

Engagement Text

Enter the text displayed after the engagement time to remind the respondent to engage with the video by moving the slider.

Example:
Please use the slider to indicate your preference for the video.

Engagement Time (Seconds)

Enter the time in seconds that the slider handle is inactive before the engagement text is displayed.

Example:
10

Engagement Skin Select the color of the skin to be used for the engagement text.
Allow Tune Out When checked, a tune out button is shown, allowing respondents to virtually tune out of the video.
When unchecked, no tune out button is shown.
Tune Out Button Text Enter the text for the tune out button, if enabled.
Tune Out Value

When a respondent clicks the tune out button (if enabled) a rating is assigned for the tune out time, and that rating continues until the respondent moves the slider.

  • Select Keep to assign the previous slider value for the duration of the tune out.
  • Select Min to assign the slider minimum value for the duration of the tune out.

4:  General Options

The options available are located on the right side of the screen. You can set rules for the entire question by clicking near the question text. Each of the following options, when altered, affect all attributes within the element.

  • Label: The label assigned to the element. You may edit the default label for the text element here.
  • Type: Displays the element type. You may change the element type to single-select, multi-select, number or select.
  • Show if: Allows you to create new logic conditions or select an existing logic condition for the element. For more information, click here.
  • Languages: Select what languages the element will show in if the survey has multiple languages. The default is "all languages".
  • Mandatory: When checked this option will force respondents to provide a response. The respondent will be unable to continue the survey without completing the question.
  • More Options: Use the dropdown menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "Raw Options" dialog. This is useful for copying and pasting options between survey elements.

5:  Limitations

Audio files that are converted to .mov's or .mp4’s do not export videos in Crosstabs at this time.  Videos should be no more than 30 minutes.

Desktop Browsers:

  • It is recommended that Flash is detected in the survey when using this player.  Flash currently offers the highest quality video and the most stable way of displaying video on the web.  The player will attempt the next best player available (HTML5) if available.  See limitations on HTML5 player.

HTML5 Player (used when Flash is not available):

  • Only HTTP protocol is fully supported for this player.
  • Pause will always be enabled when this player is used
  • Replay will always be enabled when this player is used

6:  Charting in Crosstabs

Once you've applied your desired crosstabs, locate the media evaluator element. Click on  theAdd/Edit Charts icon.

Select "Custom" and "Video Analyzer", then click "OK."

If the Video Analyzer does not display after clicking "OK," you may need to refresh your browser.

Note:  To export the video with chart overlay, the video length must not exceed 30 minutes and respondent count must not exceed 200 respondents.

1.  Play: Press play to watch the video with an overlay of the results.
2.  Chart: The red line indicates the current point in the video when played. You can also split by segments or hover over a point in the chart to view the exact counts at that time.
3.  Take Snapshot: Take a snapshot of the video and chart overlay at any point in PNG format. Limit of 6 snapshots.
4.  Export Video: Export the video and chart overlay in AVI format.
5.  Chart Options: Print chart, or download as a PNG image, JPEG image, PDF document, or SVC vector image.

To learn how to customize the media evaluator element in XML, click here.