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FV Decipher Support

Todos os tópicos, recursos necessários para FV Decipher.

Base de Conhecimento da FocusVision

Legacy Video Player Element

Important:  Usage fees apply for video files. Please contact your Account Manager for pricing specifics.

Click here to learn how to customize the Legacy Video Player element in the XML.


The Legacy Video Player element utilizes a multi-select form without traditional answer options. Videos are hosted through Brightcove. The Video Player uses HTML 5, and the new version is available in survey compats 131+.

The following is an example of the Legacy Video Player element in a survey:

Learn more: Video Player Concepts

1:  Adding a Video Player Element

Note: You can set the "Show" filter to display only elements that are compatible or optimized for the devices allowed for your project. Click here to learn how to how verify your project settings.

To add the video player element to your survey, click +Add Survey Element", select the "Multimedia" tab and choose "Video Player (Legacy)". Then click "Insert":

Enter the question text into the area provided. Question instructions can be customized by overwriting the default instruction text.

Note:  A single video player question per page is recommended due to potential bugs and complications from differing stylevars and settings.

Note:  If your question label contains the word "ad," it will be blocked with adblock so do not use it for your labeling.

1.1:  Upload a Video File

Videos must be uploaded in our file manager. Click here to find out how to access the file manager and upload your video file.

Important:  Usage fees apply for video files. Please contact your Account Manager for pricing specifics.

The video file must be in one of these supported formats:

  • .mp4 (mobile compatible)
  • .mov (mobile compatible)

Be sure to note your video ID, as this name is required in the setup of the video player element.

2:  Configure the Style Settings

To link to the video and configure the display settings for the video player element, click the "Style: Video Player" link.

The "Question Display Options" window will appear.

Additional information about each feature will appear when you mouse-over the text.

View the limitations outlined in section 4.

  • Video ID:  Enter the unique video ID provided in the file manager. For complete instruction on how to upload videos, click here.
  • Video Width:  Enter the width of the video in pixels. E.g., 640
  • Video Height:  Enter the height of the video in pixels. E.g., 360
  • Allow Pause: When checked, the video can be paused by the respondent. When unchecked, pausing is not available.
  • Allow Replay:  When checked, the video can be replayed by the respondent. When unchecked, replaying is not available.
  • Allow Auto-Start (Desktop):  When checked, the video auto-starts on desktop computers. When unchecked, video is manually started on desktop (i.e., respondent must click "play"). Due to mobile browser limitations, auto-start is only available for desktop browsers.
  • Auto Advance:  When checked, the respondent is automatically advanced to the next page when the video is finished playing. When unchecked, the respondent will be required to click continue/finish to advance to the next page.
  • Allow Fullscreen:  When checked, the video can be viewed in fullscreen. However, if this is used the watermark feature will not be available. When unchecked, the video is not available in fullscreen.
  • Must Watch Video: When checked, customizes whether the user is allowed to continue in the survey before the video has completed playing.
  • Watermark:  Enter the value used for watermarking. If left blank, no watermark is included. For example, ${uuid} will use the respondent's unique ID as a watermark, unique to each respondent. ${gv.request.getRemote()} will use the respondent's IP address as a watermark. You may also simply enter text to show one word as the watermark for every respondent (e.g., ACME).
  • Watermark Position:  Select the position of the watermark. This becomes the starting position if watermark is animated.

Click "Preview" to preview the settings. Once the changes are made, click "Save."

Note:  Watermarks cannot accept the following character: ’

3:  Limitations

The video player has some limitations in certain instances. For best compatibility on Desktop/Tablet/Mobile, please use only the HTTP protocol when sending survey links out. Using HTTPS with the video player does transfer video securely when the survey/page is loaded via HTTPS on mobile (Android / iOS devices). Please note that when using HTTPS the JS console will sometime contain mixed content warnings, but the video is transferred securely. The warnings are related to Brightcove's API, and not critical. We are not able to resolve those warnings on our end.

The size of the video file shown in the video player must be less than 2GB

When viewed in full screen:

  • Watermark is not supported for iOS
  • Different player is used for iPhone (iOS)
  • Fullscreen enables pause and replay by default, overriding any settings for iPhone (iOS)

On mobile:

  • iPhone (iOS) will play in fullscreen by default and enable the seekbar


  • Autostart is only available for desktop browsers
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